Shipping & Store Policy

We provide local pick up, local delivery and shipping to Canada and outside of Canada.

Please contact us if you have any questions about shipping rate and the process and availability.

Certain pieces need insurance and we link service providers to customers directly.

*All items are final and no refund, exchange available. 

We accept by E-transfer from Domestic customers, and "Xoom" from International customers. 

And without paying a deposit (50% of full price) or full payment, we are not able to hold any items for customers.

Priority is always for the customers who purchase sooner and we could hold the purchased item at a reasonable time line upon agreed term with customers. (1 week after purchase is made, there would be a storage fee.)

 

We do our best to update the customers if items are sold before they come in but there are no guarantee items still available before you make payment. Please note, many of our local customers pay first, and pick up later.

All items are sold as is: We carry the vintage furniture as you know and some of the pieces are refinished and some are sold as-is and customers are responsible for checking the condition through the home page and if needed, ask for more photos or videos and pay a visit and decide.

​We would help customers who are doing internet shopping by providing more photos if needed but still items colour and shape, condition could be very subjective. Please check our photos carefully before making a purchase.

Items are not available purchased directly through the site but we provide invoice and accept payment by E - transfer, Xoom, Credit card, Debit and cash.

*Furniture Holding

Banana Lab. only holds sold items for a week, as maximum and there should be storage fee if you wish us to hold items more than a week.

Large Items (Desk,  sideboard, table, dining chairs, dining table $100 for  2 weeks )

Small items (Single chair, coffee table, etc $60 for 2 weeks, $85 for 4 weeks.)

*Please try to pick up on time. We are a small retail furniture store and moving items fast and we could only hold items maximum of 1 week for you.

Each piece has its own character and Banana Lab. does amazing restoring work on the collectible vintage furniture you could rely on. 

Feel free contacting us if you have any questions. 

Home page messenger available. 24/7

Email; info@bananalab.ca

Phone; 1-604-553-1040

For South Korean Customers : Kakao talk ID: bananalab