Shipping & Store Policy

We provide local pick up, local delivery and shipping to Canada and outside of Canada.

Please contact us if you have any question about shipping rate and the process and availablitity.

Because of the shipping risk, we could ship only available item which could be less risky for moving and handling.

Certain pieces need insurance and we link service providers to customers directly.

We sell many pieces by direct local customers and once items out customers are responsible for handling and shipping with the service providers.

All items are final sale items as you know, we have many items only one, Iisted item and no refund or exchange available.

We accept by E-transfer from Domestic customers, and "Xoom" from Internatioanal customers. And without paying deposit or full payment, we are not able to hold any items for customers.

Priority is always customers who purchase now and we could hold reasonable time line upon agreed term with customers.

If Items are not picked up by set time line, Items could be sold and chance of sales goes to who could pick items up sooner.

Many of customers make appointments and it doesn't mean items are held for them. We usually try our best to update to the customers if items sold before they come in but there are no guarantee items still available before you make payment.

If you are interested in an items, You 'd better pay first making secure holing for you. Then ask about picking date with Banana Lab. staff.

All items are sold as is: All of them are used furniture as you know and some of pieces are refinished and some are sold as-is or in fair condition and Customers are responsible for checking the condition through the home page and if needed, ask for more photos or videos and pay a visit and decide.

We will try to help customers who are doing internet shopping by providing more photos if needed but still items colour and shape, condition could be very subjective and check our photos carefully before purchase.

Items are not purchased directly through the site but we provide invoice and accept payment by E transfer, Xoom, Credit card, Debit and cash.

All items are vintage furniture and not all things are perfect and some shows wear and tear, some looks like brand new but mostly they have beautiful patina.

Each piece has it's own character and Banana Lab. does amazing restoring work on the vintage furniture.

You may search by Refinish work, Carpecter work, Upholeters info and there could be potential service providers. Unfortunately, We don't provide custom refinish work to local customers.

Email; info@bananalab.ca

Phone; 1-604-553-1040

For South Korean Customers : Kakao talk ID: bananalab